What We Support
The following is a brief overview of the support services provided by the Eastman Computing Services department. More detailed information may be found at the Policies section of our website.
Software
The Eastman Computing Services department provides support to faculty and staff members for all of the software that is pre-installed on school computers, including:
- Microsoft Office 2007 (Windows)
- Outlook, Word, Excel and PowerPoint
- Microsoft Office 2008 (Mac)
- Entourage, Word, Excel and PowerPoint
- Sibelius 6
- Adobe Acrobat Reader
- Firefox
- Safari
- Internet Explorer
- FileMaker Pro
- Dreamweaver
- Contribute
- Sophos Anti-Virus
- CyberLink PowerDVD
- Roxio Easy CD Creator
- iTunes
- QuickTime
- RealPlayer
- Windows Media Player
Eastman Computing does not provide support for lab computers. Please contact Nigel Waters with questions about these systems.
Personal Hardware
We do not support or troubleshoot personal computer hardware issues other than enabling access to our wireless network. Questions about problems with personal computer hardware should be directed to the manufacturer or vendor. (Dell, Apple, etc.)